I recently changed deals with my combined electricity-gas, but with my existing supplier, as per a quick check with Switch with Which. It’s all managed online and since I knew I’d be saving, I’ve been looking forward(!) to my next bill.


It arrived today by email. And I’m £235 in credit. Normally I would have to ring CS and ask for my Direct Debit to be altered, and accept that a refund would be pointless to ask for.


Times have changed. Ideally I would like a refund, and auto-adjustment of my DD to a new (lower) amount. Without having to ask.

Well that’s what I got. Stress free. Phonecall free. Waste of time free. Good. Thanks e-on. Thanks Which?


Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google+ photo

You are commenting using your Google+ account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )


Connecting to %s